Returns & Refunds Policy
All purchases are non-refundable. However, if you encounter any issue with your order we may be able to offer an exchange for another size or similar item depending on availability.
You can start this process by contacting us via e-mail at returns@emovspoppunkparty.com
Please note that you will be responsible for return shipping.
Please note that tickets to all events are non-refundable unless otherwise stated at checkout.
Conditions for exchanges:
In order for the goods to be eligible for an exchange, please make sure that:
The goods were purchased in the last 30 days
The goods are unused, unwashed, and unworn.
The following goods cannot be returned:
Any accessories (pins, stickers, etc.).
Any clothing that shows clear signs of wear and tear.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. Please contact us for the return address at returns@emovspoppunkparty.com
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail orders@emovspoppunkparty.com